ACCESSIBILITY

What the site aims for

The target is the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. That is the standard the work is measured against — it is not a certification, and no independent audit has been carried out.

What is built in

These are properties of the pages as they ship:

• A "Skip to content" link is the first thing a keyboard user reaches on every page.
• Menus, accordions and the estimate form are operated by real buttons and links, so they work with a keyboard and are announced correctly. Their open and closed states are exposed to assistive technology, not just drawn.
• Focus is always visible, and never removed.
• Text colours are chosen against their backgrounds for contrast, and the few decorative shades that do not meet the text threshold are restricted to non-text use.
• Every content image carries alternative text describing what it shows. Decorative artwork is hidden from screen readers instead of being described.
• Headings are properly ordered, and each page has exactly one main heading.
• Animation is reduced automatically when your system asks for reduced motion.
• Layouts work down to a 320-pixel-wide screen without horizontal scrolling.
• Tap targets on touch screens meet a minimum size.

Known limits

The maps on the homepage and the service area page are embedded from Google Maps, so their internal controls are outside this site's control. Nothing on the site depends on using them — every place is also a plain link, and coverage questions can be asked in the form.

Telling us about a problem

If something on this site is difficult or impossible to use, please say so — including which page it was and what you were trying to do. The contact page has the routes that are available, and the estimate form reaches us as well.

Questions about anything on this page can go through the contact page.